Returns & Refunds

30-day free returns

If a part doesn't fit, doesn't arrive as described, or you simply change your mind, send it back within 30 days of delivery. We cover the return shipping. No restocking fee.

How to return something

  1. Email apexevlabs@gmail.com with your order number and what you'd like to do
  2. We'll send you return instructions and cover the cost of sending it back
  3. Pack the item in its original packaging
  4. Once we receive it, your refund goes back to the original payment method

What we need from you

Items should come back unused and in their original packaging. We can't refund parts that have been installed, modified, cut, painted, or fitted to a vehicle — once a headlight board has been fitted or a bodykit has been prepped for paint, it can't be resold.

Received something faulty or wrong? That's on us, not you. Email us with a photo and we'll replace it or refund you in full.

Cancellations

Orders can be cancelled any time before dispatch for a full refund. Once tracking is issued, use the returns process above.

Wrong fitment

If you're unsure whether a part fits your car, email us your VIN or model year before ordering. We'd genuinely rather answer a question than process a return.